Returns & Exchanges
At APEX Supply Co., we want you to be completely satisfied with your home improvement purchases. If an item doesn't meet your expectations, you can return most products in their original condition within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.
Pack Securely
Place the items in their original packaging, ensuring all hardware, manuals, and protective inserts are included to prevent damage during transit.
Label and Ship
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing